Frequently Asked Questions
Do you accept returns?
Due to the nature of the products, we do not accept returns. If there's an issue with your order, please reach out to us at hi@scentrebellion.com
Are your products made in the USA?
Yes! All of our products are handcrafted in the United States. We’re proud to be a US-based brand using high-quality raw aroma chemicals and ingredients.
Why are there red/orange dots in my cream?
This is normal in rich, vanilla-based fragrances. Since we use raw aroma materials, this can naturally occur in some batches. It is purely an aesthetic variation and not an issue with the product in any way. It is simply the nature of vanilla.
What is your order processing time?
Orders are typically processed and shipped within 7 business days.
If we experience a higher-than-usual order volume, we’ll reach out to inform you of any delays.
How strong are your perfumes?
Our perfumes are eau de perfum strength, they last 6–8 hours, depending on your skin chemistry.
How can I contact you?
Feel free to email us anytime at hi@scentrebellion.com we're happy to help with any questions or concerns.